Shipping policy

WHERE WE SHIP

We currently ship within the United States.

PROCESSING TIME

Most Precision Prints products are made to order. Orders usually leave our workshop within 3–7 business days after payment is confirmed. Business days exclude weekends and U.S. holidays. Processing times are estimates and are not guaranteed. Large, custom, wholesale, event, or otherwise complex orders may require additional time, and we will contact you if a material delay arises.

SHIPPING RATES

Shipping charges are calculated and displayed at checkout. Eligible orders of $60 or more after discounts and before tax receive free standard shipping.

DELIVERY AND TRACKING

Delivery estimates begin after the carrier receives the package and are not guaranteed. When tracking is available, it is sent to the email address or phone number provided with the order. We normally ship with USPS or UPS.

ADDRESS CHANGES

Customers are responsible for providing an accurate shipping address. Email havefun@precisionprints3d.com as soon as possible to request a change. We cannot guarantee changes after production or fulfillment begins. Additional shipping charges caused by an incorrect address may be the customer's responsibility.

LOST, DELAYED, OR DAMAGED PACKAGES

If tracking has not moved for 7 days, or a package is marked delivered but cannot be found after checking the delivery area and with household members, email havefun@precisionprints3d.com with your order number.

For a package or item that arrives damaged, keep the item and packaging and contact us within 7 calendar days of delivery with clear photos. We will evaluate the issue and provide a replacement, refund, or carrier-claim assistance as appropriate.

QUESTIONS

Email havefun@precisionprints3d.com. We aim to respond within 2 business days.